EXEMPTAX Support

Which rules and forms are you applying for Backlog Support?
The EXEMPTAX team will validate your legacy documents against the rules and forms set in your EXEMPTAX account at time of validation.
Mon, 15 Nov, 2021 at 5:58 PM
How do I manage Nexus states in my profile?
You can assign multiple Nexus states in your profile. Every assigned Nexus state will then count towards your total allotment in accordance with your Servic...
Mon, 15 Nov, 2021 at 5:58 PM
Which States are covered through Backlog Support?
The EXEMPTAX team will validate your legacy documents assigned to States, which are active in your company Nexus settings.
Mon, 15 Nov, 2021 at 5:59 PM
Can I activate or deactivate Nexus states in my profile?
Yes. Once you assign a Nexus state, you can activate or deactivate individual Nexus states. Please note, that deactivated Nexus states will continue to coun...
Mon, 15 Nov, 2021 at 5:59 PM
How do I access EXEMPTAX?
EXEMPTAX is 100% web based. You and your team can use and access EXEMPTAX from anywhere and whenever you are connected to the internet by navigating to app....
Mon, 15 Nov, 2021 at 5:59 PM
What does CertDash and USPS involve?
For CertDash and USPS, we manage color printing, enveloping and submission of your predefined physical mail certificate requests via USPS Domestic First-Cla...
Mon, 15 Nov, 2021 at 6:00 PM
How do I submit email Campaigns?
EXEMPTAX offers an intuitive campaign builder, which sends individual or mass emails to your customers with current exposure. You can select various filters...
Wed, 7 Sep, 2022 at 11:29 PM
Why am I'm not seeing certain jurisdictions in my rules?
If you're unable to select a certain jurisdiction in your rules setting, then ensure to check that the respective state is enabled in your company's...
Mon, 15 Nov, 2021 at 6:01 PM
How do I customize my own reports?
The following documentation outlines how you can customize your own reports using the report builder function in your EXEMPTAX account. 1. From your Das...
Mon, 15 Nov, 2021 at 6:01 PM
How to handle incorrectly rejected certificates?
In case you rejected a certificate by accident or would like to re-process a previously rejected certificate, you can do so by following the below steps. ...
Mon, 15 Nov, 2021 at 6:02 PM