General Questions 23

• What is a resale certificate?
• What is an exemption certificate?
• Am I required to accept a resale certificate?
• Am I required to accept an exemption certificate?
• Can I use one resale or exemption certificate form across all states?

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Video Tutorials 19

• EXEMPTAX Short Explainer
• How-to Navigate through your Dashboard
• How-to Upload and Process Tax Exemption Certificates
• How-to Update Validation Rules
• How-to Use Streamlined Sales Tax (SST) Forms

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EXEMPTAX Support 80

• How does CertDash via email campaigns work?
• How do I handle processing illegible documents?
• How can EXEMPTAX help me validate my exemption certificates?
• How do I setup my validation rules?
• How do I validate manually uploaded tax certificates?

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Plans and Flexibility 11

• Can I upgrade my current subscription?
• How much does it cost to use EXEMPTAX?
• How do I pay for your service?
• Do you offer a free trial?
• What happens to my documents after cancellation of my subscription?

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Data Migration 10

• Can I migrate my old exemption certificates into EXEMPTAX?
• How do I authorize EXEMPTAX to connect to my respective system?
• Can I migrate over from another provider to EXEMPTAX?
• What do you mean by quick setup?
• How many exempt certificates can I migrate into EXEMPTAX?

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System Integration 14

• How do I generate an API key?
• Do you provide an open API for EXEMPTAX and where can I find technical documentation for it?
• Where I can view up to date information on the status of EXEMPTAX?
• How can I connect my BigCommerce store to EXEMPTAX using the BigCommerce API?
• How can I connect my Shopify store to EXEMPTAX?

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