Plans and Flexibility

Can I switch to a higher Service Plan?
Yes, you can always switch to any higher Service Plan at any time from any lower Service Plan.
Mon, 15 Nov, 2021 at 3:55 PM
How much does it cost to use EXEMPTAX?
We understand that every business has different needs, therefore EXEMPTAX provides various Service Plans at different price points. Simply check on out our ...
Mon, 15 Nov, 2021 at 3:56 PM
How do I pay for your service?
We accept all major Credit Cards and will conveniently charge your Credit Card on file for your selected Service Plan. For Enterprise Plans you may pay via ...
Mon, 15 Nov, 2021 at 3:56 PM
Do you offer a free trial?
Yes. Our free trial comes without any commitment. You do not need to enter a Credit Card and you can access most critical features for a limited time to tho...
Mon, 15 Nov, 2021 at 3:56 PM
Will I have detailed access to the services I consume?
Yes. We will provide you with a detailed breakdown of utilized services with each invoice.
Thu, 18 Nov, 2021 at 7:32 PM
When do you charge me for your service?
We will charge your payment method per your plan’s billing cycle.
Mon, 15 Nov, 2021 at 3:56 PM
How do you charge for any overage cost?
Your payment method will be charged with any cost for overages automatically at the end of your billing cycle.
Mon, 15 Nov, 2021 at 3:57 PM
What happens to my uploaded documents after cancellation?
The account owner will be able to export all documents for a period of 60 calendar days after your cancellation. Please note, that for security purposes sto...
Mon, 15 Nov, 2021 at 3:57 PM
How do you count certificate volumes?
Any certificates which are uploaded, stored or generated in your EXEMPTAX count against the certificate volume tier provided in your selected plan.
Mon, 15 Nov, 2021 at 3:57 PM
What are my costs when using CertDash and USPS?
Cost for CertDash and USPS start at $2.00 per envelope on the Standard Plan. We offer additional volume discounts on our Enterprise Plans.  
Mon, 15 Nov, 2021 at 3:57 PM