Q: I didn’t receive my email invitation. What should I check?
Please confirm the following:
The email address entered is spelled correctly and active
Check your Spam, Junk, and Promotions folders
Make sure your inbox is not full or over storage limits
Confirm that emails from our domain are not blocked by your email provider
Verify that your company’s firewall or email security filters are not quarantining the message
Q: How long does it take to receive the invitation?
- Invitations are typically delivered within a few minutes but may be delayed by email provider filtering or security settings.
Q: Can the invitation be resent?
- Yes, the invitation can be resent if needed.
Q: What if I still don’t receive it after checking everything?
- Please provide an alternate email address or you may also reach out to support@exemptax.com for assistance.