General Questions

Do you provide tax advice?
No, EXEMPTAX is not a tax advisory firm. You know your business best and you should remain in control of your business. We provide you with an end-to-end ex...
Sat, 19 Oct, 2024 at 11:42 AM
I already have all of my certificates, how does this help?
EXEMPTAX consolidates all of your existing paper and digital certificates into a easily searchable, secure cloud based platform. Any certificates you need t...
Sat, 19 Oct, 2024 at 11:44 AM
Can't I just wait to collect certificates until I get audited?
While requirements vary by state and other factors, exemption certificates must generally be collected in a "timely" manner. Many states mandate t...
Mon, 21 Oct, 2024 at 9:37 PM
Can't my ERP system already manage exemption certificates?
No. While many ERP systems support the ability to attach certificates to customer records, ERP's are unable to dynamically collect, validate and report ...
Sat, 19 Oct, 2024 at 11:48 AM
Can I use electronically signed certificates for audits?
Yes. Forms signed through electronic signature generally carry the same weight as those that are manually signed. To facilitate greater security and peace o...
Sat, 19 Oct, 2024 at 11:49 AM
Do you support third party integrations for EXEMPTAX?
We currently support out of the box integrations for Stripe, Shopify, BigCommerce, QuickBooks Online, DMSi, NetSuite and Chargebee. We also offer an open AP...
Mon, 21 Oct, 2024 at 9:38 PM
How can EXEMPTAX help me during audits?
Audits can be stressful events to any organization, especially when you are asked to produce specific exemption certificates received years ago. Once all of...
Sat, 19 Oct, 2024 at 11:51 AM
Can I validate my old legacy exemption certificates again?
Yes. If you decide to validate your legacy exemption certificates yourself, simply utilize your standard certificate validation process or contact us to sup...
Sat, 19 Oct, 2024 at 11:51 AM
Do you support custom procedures for managed services?
Yes. Our managed services are handled on the EXEMPTAX platform so you will have complete control and visibility to customize settings or reports that are av...
Sat, 19 Oct, 2024 at 11:51 AM
Can EXEMPTAX support audits for my archived paper certificates?
Yes. Simply scan and digitize your paper certificates and upload them into EXEMPTAX. Once all of your documents are uploaded and processed in EXEMPTAX, they...
Sun, 20 Oct, 2024 at 10:03 PM