In EXEMPTAX, you may utilize notification functionalities to receive an email anytime a new pending certificate is received in response to a certificate campaign or received from your e-commerce store integrated with EXEMPTAX.
The following documentation provides instructions on how to maintain notification for incoming pending certificates.
Please keep in mind that access to customer import might be restricted for some user roles; please contact your EXEMPTAX account owner to check if you have sufficient access rights to perform this function.
1. Select the icon "Company Settings" in your Dashboard.
2. Once in the Company Settings area, click on "Campain Settings" (1) and select the tab "Other" (2). From there, maintain your "Pending Certificate Notification" (3) email accordingly.