EXEMPTAX Support

Can I use electronically signed certificates for audits?
Yes. Forms signed through electronic signature generally carry the same weight as those that are manually signed.
Wed, 14 Apr, 2021 at 7:58 PM
Do you support third party integrations for EXEMPTAX?
We currently support out of the box integration for Shopify, BigCommerce and QuickBooks Online. We also offer an open API integration approach which can be ...
Wed, 14 Apr, 2021 at 3:21 PM
How can EXEMPTAX help me during audits?
Audits can be stressful events to any organization, especially when you are asked to produce specific exemption certificates received years ago. Once all of...
Wed, 14 Apr, 2021 at 3:21 PM
Can I validate my old legacy exemption certificates again?
Yes. If you decide to validate your legacy exemption certificates yourself, simply utilize your standard certificate validation process or contact us to sup...
Wed, 14 Apr, 2021 at 3:49 PM
Can EXEMPTAX support audits for my old paper certificates?
Yes. Depending on your Service Plan, simply upload your archived paper exemption certificates into EXEMPTAX free of charge. Once all of your exemption certi...
Wed, 14 Apr, 2021 at 3:21 PM
Do you support custom procedures for managed services?
Yes. Our managed services are handled on the EXEMPTAX platform so you will have complete control and visibility to customize settings or reports that are av...
Sun, 16 May, 2021 at 3:37 PM
How can EXEMPTAX help me validate my exemption certificates?
EXEMPTAX provides a proprietary validation algorithm covering most tax forms. If you utilize our CertDash platform to receive your tax certificates from you...
Wed, 14 Apr, 2021 at 3:21 PM
How can I select Add-on Services after I signed-up?
Add-on Services are dependent on your Service Plan and can easily be added once your paid plan is active. Simply go into your company settings and select th...
Fri, 19 Feb, 2021 at 8:27 PM
Do I need to be a tax expert to validate tax certificates?
No. If you utilize our CertDash platform to receive your tax certificates from your customers electronically, most certificates you receive are guaranteed t...
Wed, 14 Apr, 2021 at 3:22 PM
How do I upload my Backlog Support certificates?
After you purchased your Backlog Support Add-on Service, you will be enabled to upload your documents into your EXEMPTAX account. The EXEMPTAX team will the...
Fri, 19 Feb, 2021 at 8:28 PM