EXEMPTAX Support

Can I use electronically signed certificates for audits?
Yes. Forms signed through electronic signature generally carry the same weight as those that are manually signed. To facilitate greater security and peace o...
Tue, 17 Aug, 2021 at 2:03 PM
Do you support third party integrations for EXEMPTAX?
We currently support out of the box integration for Shopify, BigCommerce and QuickBooks Online. We also offer an open API integration approach which can be ...
Wed, 14 Apr, 2021 at 3:21 PM
Why am I'm not seeing certain jurisdictions when processing certificates?
If you're unable to select a certain jurisdiction while processing a certificate, please ensure to check that the respective state is enabled in your c...
Fri, 20 Aug, 2021 at 12:51 PM
How can EXEMPTAX help me during audits?
Audits can be stressful events to any organization, especially when you are asked to produce specific exemption certificates received years ago. Once all of...
Tue, 17 Aug, 2021 at 7:00 PM
Can I validate my old legacy exemption certificates again?
Yes. If you decide to validate your legacy exemption certificates yourself, simply utilize your standard certificate validation process or contact us to sup...
Tue, 17 Aug, 2021 at 2:06 PM
Can EXEMPTAX support audits for my old paper certificates?
Yes. Depending on your Service Plan, simply upload your archived paper exemption certificates into EXEMPTAX free of charge. Once all of your exemption certi...
Wed, 14 Apr, 2021 at 3:21 PM
Do you support custom procedures for managed services?
Yes. Our managed services are handled on the EXEMPTAX platform so you will have complete control and visibility to customize settings or reports that are av...
Sun, 16 May, 2021 at 3:37 PM
How can EXEMPTAX help me validate my exemption certificates?
EXEMPTAX provides a proprietary validation engine covering most tax exemption forms. If you utilize our CertDash platform to receive your tax certificates f...
Thu, 19 Aug, 2021 at 9:39 PM
What are the available exemption reasons in EXEMPTAX?
EXEMPTAX categorizes exemption reasons following the SSTGB (Streamlined Sales Tax Governing Board, Inc.) standards as outlined below:   Federal Government...
Sat, 15 May, 2021 at 5:50 PM
How can I select Add-on Services after I signed-up?
Add-on Services are dependent on your Service Plan and can easily be added once your paid plan is active. Simply go into your company settings and select th...
Fri, 19 Feb, 2021 at 8:27 PM