EXEMPTAX Support

How do I submit express email campaigns?
EXEMPTAX offers the option to submit express email campaigns to a particular customer with current exposure. Express email campaigns allow you to submit cam...
Sat, 19 Oct, 2024 at 2:12 PM
How can I upload customer master records?
The following documentation provide instructions on how to upload customer master records into EXEMPTAX.  Please keep in mind that access to customer im...
Sat, 19 Oct, 2024 at 2:48 PM
How do I upload multiple shipping states to a single customer record?
The following documentation provides instructions on how to add multiple shipping states to a single customer record via the customer import function. P...
Wed, 14 Sep, 2022 at 2:46 PM
How do I make mass changes to existing customer records?
The following documentation provides instructions on how to make mass changes to customer records using the customer import function.  NOTE: If you are ...
Sat, 19 Oct, 2024 at 2:12 PM
How can I edit variables on already completed certificates?
After you have processed a certificate in EXEMPTAX, you may need to change certain data or correct mistakes with certificate records. For example, common mi...
Sat, 19 Oct, 2024 at 2:10 PM
How do I access and view the document history of a certificate?
The following documentation provides instructions on how to access and view the document history of a particular certificate. Please keep in mind that a...
Sat, 19 Oct, 2024 at 2:09 PM
How do I change the default certificate expiring horizon?
The certificate expiring horizon is important as it defines the time EXEMPTAX utilizes to alert you of expiring certificates.  The default certificate e...
Mon, 21 Oct, 2024 at 10:36 PM
How do I change my password and enable Two Factor Authentication?
It is important to keep your account secure and we strongly recommend following standard security guidelines by using a strong password, changing your passw...
Sat, 19 Oct, 2024 at 2:06 PM
How do I activate or deactivate forms?
At times it might be important to your individual processes to either activate or deactivate specific forms for several purposes. The following document...
Mon, 21 Oct, 2024 at 11:05 PM
How do I escalate certificates?
At times, you might want to escalate a certificate if you are missing certain data, having legibility issues due poor quality of the document, want to get a...
Mon, 21 Oct, 2024 at 11:14 PM