If you need to change the status of a single Customer in EXEMPTAX, you may do so in the Customers section.
Please note that if you wish to activate/deactivate several customers at once, you may also do this via the API, and the via the customer import function.
The following documentation provides instructions on how to activate or deactivate a single customer record.
NOTE: Please keep in mind that change permissions for customer records may be restricted for certain user roles; please contact your EXEMPTAX account owner to check if you have sufficient access rights to perform this function.
3. Once the Customer Status Change is processed, the individual status of Hooli will be updated to Inactive (1).